Frequently Asked Questions

Get answers to common questions about Lash Extensions - Fills.

We recommend scheduling fills every 2–3 weeks to maintain fullness and optimal retention. Timing depends on your natural growth cycle and desired volume; our technicians will personalize a refill schedule to keep your look consistent.

Appointments typically take 30–60 minutes depending on how many lashes need replacing and whether you have classic or volume extensions. Plan to arrive with clean, makeup-free lashes for the quickest, most comfortable service.

Yes—many clients with sensitive eyes can receive fills using hypoallergenic adhesives and gentle techniques. Please disclose allergies or eye conditions beforehand; we may perform a patch test or postpone service if there is an active infection.

Arrive with clean, makeup-free lashes and avoid oil-based products for 24 hours prior. Remove contact lenses before the service and tie back hair. Discuss your preferred style with the technician at check-in.

Use a recommended lash cleanser and gently brush with a spoolie daily. Avoid oil-based removers, heavy creams, and rubbing. Skip saunas or steam for 48 hours after fills and follow our aftercare guidance to extend retention.

When applied and maintained by a certified technician, fills should not cause long-term damage. Proper sizing, adhesive choice, and regular refills protect natural lashes. Damage usually results from improper application or neglect.